In 2018, a Korn Ferry study predicted that by 2030, demand for skilled workers would outstrip supply, resulting in a global talent shortage of more than 85.2 million people.

Finding the right people with the right experience and skills has been an ongoing challenge for businesses, but the 2020 COVID pandemic only exacerbated the situation, adding new twists to the already multivariate problem—and hitting middle market businesses especially hard.